
About our Services
We provide support in a variety of ways for our patients, and offerings can be fully customized to fit your needs. You can use any or all of our services during a visit—it’s entirely flexible and tailored to what works best for you!
Note Taking

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Volunteers take clear and accurate notes during the visit
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Patients receive a helpful record to take home
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Notes provide an easy reference for later use
 
Companionship & Comfort

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Volunteers provide seniors with emotional support and friendly companionship during healthcare visits
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They offer calming conversation, reassurance, and a comforting presence to ease anxiety
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They engage patients in social interaction to make long or stressful waits more pleasant
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Their support helps patients feel seen, heard, and cared for, every step of the way
 
Follow-Up Support

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Volunteers provide gentle reminders about follow-up appointments and care instructions
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This support helps patients stay on track with their healthcare
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Ensures important steps in recovery and ongoing care aren’t missed
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Gives patients peace of mind and confidence in managing their health
 
Navigation Support

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Volunteers assist patients in confidently navigating hospitals and clinics
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Guide patients to appointments and clinic locations
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Help patients find exits and other important areas
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Ensure seniors feel supported and never lost in unfamiliar healthcare settings
 
Technology Assistance

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Volunteers support patients with technology during healthcare visits
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Assist with the use of self-serve check-in kiosks and digital patient history forms
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Guide patients in navigating other electronic systems
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Provide patient and friendly guidance to make technology easier and less stressful
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Allow seniors to focus on their care instead of technical challenges
 
Information Support

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Volunteers ensure patients fully understand information shared by healthcare staff
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They summarize key points clearly and simply
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They explain details in accessible terms
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This helps patients feel informed and confident in their care decisions
 
